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courtesy of Google.com

I really felt sad for those who were became casualties of the Earthquake yesterday at Visayas, particularly in Negros and Cebu. More than Eighty eight  people are claimed to be dead while others are still missing. The Kagay-anons felt it too but of minimal intensity only. The memories of Tropical Storm Sendong are still vivid on the mind of Kagay-anons. Then here comes another threat, the earthquake. People are getting anxious and conscious of the possible natural calamities that may occur and they tend to get paranoid too. Yesterday, I was alone in the office checking the work of my students in the computer when I noticed that the computer table and my flat screen monitor moves. I was so scared that I immediately turned off the computer then I called up my husband asking him if he felt it too. Seeing the news on television scared me all the more. 

When calamity strikes, it's inevitable... All we could do is to pray harder that our life may be spared...

Condolence to the bereaved family.

Maintaining good business dealings depends on how your product affects the customers. There are many factors affecting the increase of sales of any business and one of those is customer satisfaction. Talking about customer satisfaction, it is one of the essential elements that every business must take into consideration. A satisfied customer will help the business to grow more as expected. With their word-of-mouth, your product will be made known to others. One positive testimony can really make a difference. You don't need to go as far as advertising and spending lots of money on commercials because your satisfied customers can do it for you. 

So how can you determine that your customer is indeed satisfied with your products?

Conduct a Customer Satisfaction Survey. This survey will help you, being the proprietor, in determining how your product is paring with other competing products. This will also give you room for improvements for any setbacks that the customers may found. Not all surveys bring good results but you should not lose hope. Instead, make this as your barometer in gauging the things that needs to be done in order to improve the quality of your products and eventually be guaranteed with 100% customer satisfaction.

What are those gauging factors that should be determined from your customers? They should be asked how satisfied they are with your products and will they be able to recommend it with other prospect users. Try to include on the list if they have any intention to repurchase the said products. Their answers to these inquiries will give you an idea whether to retain or improve the quality of your products.

Conducting a Customer Satisfaction Survey needs thorough understanding on your customers’ needs. There are many ways that this survey could be done. Mostly, we are familiar with written surveys, however this is not enough considering that many customers now are too busy to glue themselves in putting all their answers on a sheet of paper. This approach cannot guarantee the company of a wholesome and honest feedback. Try to seek professional help in conducting effective and efficient customer satisfaction survey.

Always remember, their feedback means a lot.

I have a new job... 

However, this job does not pays me a daily wage. But I was required to work overtime, with no Night Differentials. I need to give all my effort, my precious time and above all my dedication.I was not compensated yet I willingly took this job with all my heart. 

I found joy in taking this job. I may have sleepless nights, I might be tired all day long but still I really love this job. 

I am not alone with this kind of job. I knew a lot of people who also took the same challenge and like me, they also love it very much. Until now, I can still hear testimonies of how they were able to get through this kind of job, how their patience were being tested... That despite those hardships that they've been through, they can still find real joy and fulfillment.

Yes indeed, MOTHERHOOD is a kind of job that will shape you into a kind of woman that you ought to be.

I love the feeling! How about you?